We’re building an assistant that connects your knowledge, products, appointments, and team to the conversations customers already have.
A customer may need a policy explained, a product photo, help choosing an item, or a time to visit. Those conversations draw on different parts of a business. Tephlo brings WhatsApp Business, Telegram, website chat, and API-connected conversations into your workspace for authorized teammates to follow.
Your workspace defines the assistant’s scope. Choose a suitable profile, review inherited defaults, prepare the content it can use, and enable the workflows that fit. People keep oversight of conversations, approvals, and the decisions that need their authority.
A saved cart, a captured request, and a confirmed appointment mean different things. Our workflows keep those states distinct and check action results before reporting completion. AI still needs current sources, testing, and human review.
Review guidance before activation, publish the media customers may receive, and decide how appointments are confirmed. Your team can take over conversations, review requests, and reduce the assistant’s enabled capabilities.
Workspace access controls, encrypted channel credentials, audit records, and customer privacy tools support daily operations. Content Home helps your team keep approvals, source validity, and connected content up to date.
Explore the plans for Tephlo, or talk to us about your channels, content, and workflows.